Effective Date: [Insert Date]
At 02-Customer Mart (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, [Your Website URL] (“Site”), as well as how we comply with Google Ads policies.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you visit or interact with our Site, we may collect personal information such as your name, email address, phone number, and any other information you provide to us through forms, registrations, or communications.
- Non-Personal Information: We also collect non-personal information such as browser type, operating system, IP address, device type, and browsing behavior to enhance user experience and analyze website performance.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your use of our Site. Cookies help us provide a personalized experience, track user behavior, and serve relevant ads.
2. How We Use Your Information
The information we collect is used for various purposes, including but not limited to:
- To personalize and improve your experience on our Site
- To respond to inquiries, requests, or customer service needs
- To send periodic emails or updates about products, services, or promotions (if you’ve opted in)
- To analyze site usage, performance, and trends
- To serve targeted ads and improve advertising effectiveness
3. Google Ads and Third-Party Advertising
We may use Google Ads and other third-party ad networks to display advertisements on our Site. Google Ads uses cookies to serve ads based on your prior visits to our Site or other websites. These ads may be personalized based on your browsing behavior.
Google Ads Policy: Google’s advertising requirements are outlined in its Google Ads Policies, which include the following:
- Interest-Based Advertising: We use Google Ads services to display personalized ads based on your interests, location, and behavior. Google uses cookies and web beacons to track your activities across websites and serve ads that are more relevant to you.
- Opt-Out Options: You can opt-out of personalized advertising by visiting the Google Ads Settings page at https://adssettings.google.com. Alternatively, you can opt out of third-party vendor’s use of cookies for personalized advertising by visiting the Network Advertising Initiative’s opt-out page at https://optout.networkadvertising.org.
- Data Sharing: We do not share any personally identifiable information with Google or other third-party advertisers. Google collects and processes data in accordance with its own Privacy Policy.
For more information about how Google uses your data for advertising purposes, please visit Google’s Privacy & Terms page.
4. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure server connections. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site and providing services to you, provided they agree to keep your information confidential.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Your Choices and Rights
- Accessing and Updating Your Information: You have the right to access, correct, or delete the personal information we have collected. Please contact us at contact@skyhelpline.co.uk to request changes.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions at the bottom of each email.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the revised effective date. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
02-Customer Mart
Email: contact@skyhelpline.co.uk
Phone: +44 208 123 6516
10. Consent
By using our Site, you consent to our Privacy Policy and agree to the collection and use of information as outlined above. If you do not agree with our policy, please do not use our Site.